Privacy Policy

Effective Date: June 14, 2025

ZalvovChat ("we", "our", or "us") operates the website https://zalvov.com/chat and provides WhatsApp-based communication and automation solutions for small businesses.

1. Data Handling & Transparency

We may receive limited personal or technical information that enables us to operate our services effectively. In certain cases, systems we rely on to deliver functionality may process basic usage data such as message events, timestamps, or contact identifiers.

We use analytics tools to understand how visitors interact with our site. We use cookies to collect anonymous usage statistics and improve our services. You will be asked to provide consent before any non-essential cookies are used. You may change your preferences at any time by revisiting the Cookies settings in the site footer.

We do not intentionally collect or store the contents of private conversations unless explicitly authorized for feature functionality. We aim to minimize data collection and rely on secure third-party tools only where operationally necessary.

2. Use of Information

Information is used to:

  • Deliver and maintain our services
  • Communicate with you regarding support or feature usage
  • Improve platform reliability and compliance

3. Sharing and Disclosure

We work with service providers to enable platform infrastructure and messaging functionality. These providers are contractually obligated to maintain confidentiality and security. We do not sell or trade your personal information.

4. Data Security and Retention

We take appropriate security measures to protect your data and only retain it for as long as needed to fulfill the purposes outlined in this policy.

5. Your Rights

If you are located in the EU or other regions with data protection laws, you may have the right to access, correct, or delete your personal data.

6. Contact Us

For privacy questions, please contact: chat@zalvov.com